The secret to

customer service at KFC


Tuesday, Feb 26

1 PM EST | 10 AM PST

Service speed is regularly cited as the most important metric customers care about in the quick-service restaurant category, but cutting it down can be harder than you think.

Join us for a 30-minute webinar with Katie Slater-Hicks, Director of Operations at Slater Enterprises, a 16-location KFC franchisee. Katie will join Crew's Will Edwards to share the secrets her team has uncovered to keep employees engaged and achieve a 35% decrease in meal prep time.


Katie Slater-Hicks

Director of Operations, Slater Enterprises

Will Edwards

Director of Revenue, Crew

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